What the Heck is EOS? by Gino Wickman | Summary (2022)

What the Heck is EOS? by Gino Wickman | Summary (1)

Tom Bouwer and Gino Wickman coauthored What the Heck is EOS?: A Complete Guide for Employees in Companies Running on EOS, which provides a complete guide on the Entrepreneurial Operating System (EOS) for employees. You, as the employee, play a crucial role in the success of your company. This book is one of the best EOS books and provides EOS tools to help individuals within the company solve issues, plan and prioritize work, follow processes, communicate with one another, measure data, clarify roles, and lead and manage projects and people.

The book is part of a larger series about the Entrepreneurial Operating System, which is a complete tool kit to help leadership teams improve, gain traction, and grow their companies. There are Six Key Components in EOS, which areVision,People,Data,Issues,Process, andTraction. To learn more, Gino Wickman has detailed EOS in his book, Traction, which we have summarized here.

What the Heck is EOS? by Gino Wickman | Summary (2)

Gino Wickman wrote What the Heck is EOS? for the employees to be more successful in a company using EOS. Gino Wickman is one of the cofounders of EOS Worldwide, and Tom Bouwer is a Certified EOS Implementer that helps companies simplify, clarify, and achieve their vision. Together, they show you what the heck is EOS and how to succeed as an employee within your company.

Download the Book Summary for What the Heck is EOS?: A Complete Guide for Employees in Companies Running on EOS (pdf):

Chapter 1 – What The Heck Is EOS?

Your company has an Operating System:

Operating System – the way that a company organizes its human capital, including how it holds meetings, solves issues, plans, and structures itself

If you are reading What the Heck is EOS, your company probably runs on the Entrepreneurial Operating System:

Entrepreneurial Operating System (EOS®) – the corporate structure that provides consistency of process to an organization and allows its employees to grow, to be fulfilled, and achieve their goals

EOS is specially designed for entrepreneurial companies that have 10 to 250 employees, are open-minded, and are growth-oriented.

(Video) Gino Wickman explains Entrepreneurial Operating System (EOS)

Chapter 2 – The EOS Model: How Does EOS Work?

First in What the Heck is EOS?, Gino Wickman helps you understand the big picture of the EOS model:

EOS Model – every EOS company is comprised of the Six Key Components: Vision,People,Data,Issues,Process, andTraction

What the Heck is EOS? by Gino Wickman | Summary (3)

Six Key Components

When the Six Key Components are strong, then everyone in the organization will be moving in the same direction:

  • Vision – component to get everyone aligned and focused on the same vision
  • People – component to get the right people in the right seats
  • Data – component to objectively measure performance and have a pulse
  • Issues – component to identify, discuss, and solve issues
  • Process – component to standardize and document the way that tasks are performed
  • Traction – work toward achieving your rocks and actively participate in meetings

Your Role:

  • Vision: Understand and trust in the vision laid out by the leadership team.
  • People: Ask yourself if you are the Right Person in the Right Seat.
  • Data: Establish and achieve your metrics.
  • Issues: Raise problems to managers and help solve them.
  • Process: Understand, follow, and improve the major processes.
  • Traction: Achieve your Rocks and participate in meetings.

Ask Your Manager:

  • What is our weakest component? How can I help improve it?
  • What is our strongest component? Why do you think it’s the strongest?
  • What is the first step you want me to take to help implement EOS in our organization?

Chapter 3 – The Vision/Traction Organizer (V/TO): Do You See What They Are Saying?

What the Heck is EOS? by Gino Wickman | Summary (4)

As an employee, Gino Wickman in What the Heck is EOS? states that youshould understand and believe in your company’s Vision, which is codified in the EOS V/TO or Vision/Traction Organizer:

Vision/Traction Organizer (V/TO) – an EOS tool to help your leadership team define, document, align upon, and disseminate the organization’s Vision

Eight Vision Questions

The leadership establishes the V/TO by answering the following eight questions:

  1. What are your Core Values?The Core Values define who you are as an organization within three to seven guiding principles. They codify behavior, define corporate culture, and the show uniqueness of the organization.
  2. What is your Core Focus?The Core Focus explains why your company exists and what you do in the world. Your why (Purpose, Cause, or Passion) is an overriding belief that empowers you to work. Your what is known as a Niche, which defines the domain in which you do business.
  3. What is your 10-Year Target?The 10-Year Target™ is the long-term, colossal goal for where your organization is going. It will improve how you focus efforts, allocate resources, and make decisions.
  4. What is your Marketing Strategy?The Marketing Strategy is the sales messaging that you are communicating with your potential customers. There are four elements for Marketing Strategy:
    1. Target Market, or the attributes of your ideal customers;
    2. Three Uniques, or the three characteristics that differentiate your company in your niche;
    3. Proven Process, or the consistent process of delivering your product or service to your customer; and
    4. Guarantee, or the promise you make to your customers to ease them to buy.
  5. What is your 3-Year Picture?The 3-Year Picture™ is the mid-term goal for where the organization is going in the next three years. Derived from the 10-Year Target, it creates a vivid picture for three years, including revenue, profit, and measurables.
  6. What is your 1-Year Plan?The 1-Year Plan encompasses the three to seven company objectives for the next 12 months. Derived from the 3-Year Picture, it establishes yearly targets for revenue, profit, and measurables.
  7. What are your Rocks?Rocks are the company’s three to seven priorities for the next quarter. They break down yearly goals into smaller, manageable projects to maximize individual focus and energy.
  8. What are your Issues?Issues are the obstacles that will prevent you from achieving your Vision. The V/TO Issues List stores your problems to help your company identify, prioritize, and solve them one at a time.

Your Role:

  • Understand and believe in your company’s Vision, which is codified in the V/TO.
  • Align all your efforts toward helping achieve that Vision.

Ask Your Manager:

  • How can our department help achieve the organization’s Vision?
  • How do I contribute to accomplishing the Vision?
  • What is our greatest challenge in realizing our Vision?

Download the Book Summary for What the Heck is EOS?: A Complete Guide for Employees in Companies Running on EOS by Gino Wickman (pdf):

Chapter 4 – The Accountability Chart: Who’s Doing What?

Many companies have organizational charts, which show you who reports to who. However, these charts typically don’t help you figure who is accountable for what. Instead, your company should use an Accountability Chart:

Accountability Chart – EOS organizational chart that illustrates the right structure, which will:

  • Clarify roles and responsibilities so that accountability is clear.
  • Create clear reporting lines so an employee reports to one boss.
  • Facilitate efficient decision making and problem solving.
  • Help people know who to work with to get things done.
  • Enable communication flow.
  • Identify all of the available seats in the organization.
  • For each seat, show the five or so major roles for that job.

Your Role:

  • Know where you fit in your company’s Accountability Chart.
  • Understand and fulfill the responsibilities of your role.
  • Ask yourself if you are the Right Person in the Right Seat

Ask Your Manager:

  • What seat am I in, and what are my 5 roles and responsibilities?
  • Am I in the Right Seat where I can contribute the most to the organization?
  • What are your 5 roles and/or responsibilities, and how can I help you?

Chapter 5 – Rocks: What is Most Important Right Now?

What the Heck is EOS? by Gino Wickman | Summary (5)

Every quarter, Gino Wickman says in What the Heck is EOS? that you should establish one to three Rocks through discussions with your manager and team:

(Video) The EOS Life® with Gino Wickman and Mike Paton

Rocks – the most important goals or priorities that must get done in the next 90 days

  • For the company and leadership team: about three to seven Rocks aligned with the company’s Rocks
  • For employees: about one to three Rocks aligned with your manager or company’s Rocks

90-Day World – quarterly time interval in which to set Rocks for the company and its employees

Rocks are set every 90 days due to human nature. After 90 days of working on projects, the human mind tends to lose focus and become distracted.

SMART Rocks

You should establish your Rocks using theSMARTframework:

  • S – Simple: Do you know what you need to do to get started to work on the Rock?
  • M – Meaningful: Do you have a quick understanding of the importance of completing that Rock?
  • A – Actionable: Do you know what actions you need to take to accomplish the Rock?
  • R – Realistic: Can you achieve the Rock in 90 days with the resources you have available?
  • T – Trackable: Can you quantitatively measure the progress toward completing the Rock?

Your Role:

  • Establish one to three quarterly Rocks through discussions with your manager and team.
  • Work to complete your Rocks using theSMARTframework.

Ask Your Manager:

  • When will we start establishing Rocks (if not doing so already)?
  • Do you think my Rocks are appropriate for me?
  • What are your Rocks?
  • How can I help you achieve them?

Chapter 6 – The Weekly Meeting Pulse: Why Do We Have To Have Meetings?

What the Heck is EOS? by Gino Wickman | Summary (6)

Most of the time, humans procrastinate, so in What the Heck is EOS?, Gino Wickman suggests harnessing this procrastination on a regular basis using the Weekly Meeting Pulse:

Weekly Meeting Pulse – the process of holding consistent meetings, which causes increases in work produced, improves communication, and holds people accountable within an organization

You should participate and raise issues in your team’s Level 10 Meeting:

Level 10 Meeting (L10) – the 90-minute meeting for your leadership and departmental teams that your employees rate a “10” (scale from 1 to 10) for productivity and effectiveness; key attributes include:

  • Keep you focused on what is essential and help you resolve issues;
  • Should be held at the same time and day each week;
  • Follow the same meeting agenda, and
  • Start and end on time.
  • Follow the three-step Issues Solving Track: Identify, Discuss, and Solve.

Two roles are crucial for running team meetings:

  • Meeting Facilitator – the person responsible for running the meeting and keeping everyone working on schedule and time
  • Document Manager – the person responsible for updating the meeting agenda, datasheet, and priorities, and Rocks

Level 10 Meeting Agenda

The Level 10 Meeting follows this agenda:

(Video) The Entrepreneurial Operating System (EOS) Explained in Under 3 Minutes

  • Introduction: Start the meeting on time.
  • Segue (Share Good News): Transition from work mode, in which team members can share positive news, either professional or personal.
  • Scorecard (Datasheet): Review each of the team’s Measurables or metrics to be accountable to whether they are tracking for a specific objective.
  • Rocks (Objectives): Review each team member’s Rocks to be accountable to whether they are tracking to accomplish them.
  • Customer or Employee News: Provides time for anyone to share important news regarding work, employees, or customers.
  • To-dos (Tasks): Review each to-do or weekly action item to confirm that it was done in the past week.
  • Solve Issues: Review the Issues List (see below) and use the Issues Solving Track to solve your team’s three major problems.
  • Conclusion: Recap the significant parts of the meeting, including public announcements and action items. End the session on time, tie up loose ends, and rate the meeting.

In your meeting, your team should be open to discussing problems and review the Issues List:

Issues List– catalog for the problems in your team or company in which decisions have to be made, information has to be shared, or information is required to take action

Then, you should use the Issues Solving Track to resolve your most significant issues:

Issues Solving Track – a framework to solve issues using the following process:

  1. Identifymajor weekly problems and underlying causes.
  2. Discussthe solution to those issues.
  3. Solvethe problems and assign someone to be responsible.

Your Role:

  • Participate and bring up problems in your team’s Level 10 Meeting.
  • Be open when discussing issues in your team’s Level 10 Meeting.
  • Fight for the best interest of your team and organization.
  • Hold yourself and the team accountable on Rocks, measurables, and tasks.

Ask Your Manager:

  • Will I be punished for bringing up any issues in the Level 10 Meeting?
  • Will you get upset if I grade the meeting with a low score?
  • How can we improve our Level 10 Meeting?

Download the Book Summary for What the Heck is EOS?: A Complete Guide for Employees in Companies Running on EOS (pdf):

Chapter 7 – Scorecard & Measurables: What’s My Number?

What the Heck is EOS? by Gino Wickman | Summary (7)

Each week in your Level 10 Meeting, you and team will review the department’s Scorecard:

Scorecard – datasheet containing the metrics or data to show how the organization (5-15 metrics) or department (3-5 metrics) is performing, identify and solve issues, and remove subjectivity from communication; it should include the following:

  • Who – person responsible for each of the metrics
  • Measurables – the 3 to 5 metrics that are recorded weekly on the Scorecard
  • Goal – the target number that must be reached every week
  • Date – the week that you are reporting on

Your department can use the IDS framework to resolve any numbers that are not on track.

Lastly, you should know your specific Measurables and constantly work to achieve them:

Measurable – a metric or data point that is being tracked for an employee, department, or company; preferably be an activity-based leading indicator

Your Roles:

  • Review your department’s Scorecard each week in your Level 10 Meeting.
  • Help to resolve any numbers that are not on track using the IDS framework.
  • Know your specific Measurables or metrics and constantly hit them.

Ask Your Manager:

  • Does our departmental Scorecard contain the right metrics and objectives?
  • From these suggestions, which one is a good Measurable or metric for me?
  • What are your Measurables or metrics? How do I help you hit them?

Chapter 8 – People Analyzer: How Am I Doing?

What the Heck is EOS? by Gino Wickman | Summary (8)

In What the Heck is EOS?, Gino Wickman recommends evaluating yourself honestly as an employee, using the People Analyzer:

(Video) What the heck is EOS

People Analyzer– an EOS tool that gets the Right People in the Right Seats in your organization using the following two steps:

Step 1. Right People

Evaluate if you, the candidate, embody your organization’s Core Values using the EOS Rating System:

EOS Rating System– want a minimum threshold of three +’s and two +/-’s for the Core Values:

  • Plus (+): Candidate mostly embodies the Core Value
  • Plus/Minus (+/−): Candidate sometimes embodies the Core Value
  • Minus (−): Candidate rarely embodies the Core Value

Step 2. Right Seat

Determine if you, the candidate, fit into the roles and responsibilities of your seat using the GWC tool:

Get It, Want It, and Capacity To Do It (GWC):

  • Get It:Do you, the candidate, understand the position and how it fits within the organization?
  • Want It: Do you, the candidate, have a genuine desire and passion for the position?
  • Capacity To Do It: Do you, the candidate, have the emotional, intellectual, physical, and timely ability for the position?

If you are wondering how your manager views your performance, then you should meet with your manager for your Quarterly Conversation:

Quarterly Conversation– informal, face-to-face, one-on-one 60-minute meeting between you and your boss to discuss projects, clarify expectations, communicate well, and resolve issues, if necessary

Your Role:

  • Evaluate yourself honestly, using the People Analyzer.
  • Meet with your manager to have your Quarterly Conversation.

Ask Your Manager:

  • What was your analysis of me, using the People Analyzer?
  • When will we start having Quarterly Conversations?
  • What do you think is working, and what is not working?

Chapter 9 – Organizational Checkup: What Do I Do Next?

Lastly, to figure out whether your organization is successful on EOS, conduct an Organizational Checkup:

Organizational Checkup – an EOS tool consisting of 20 questions to determine the current state of your company

Download the Book Summary for What the Heck is EOS?: A Complete Guide for Employees in Companies Running on EOS by Gino Wickman (pdf):

Next Steps

EOS Worldwide reviews show that great employees allow for entrepreneurs to grow and scale their companies. I hope this post will help you be more successful within your organization using the EOS Model. Also, I hope you are inspired to get your own copy of What the Heck is EOS or check out the rest of the EOS books:

(Video) Book Review: Traction & What the Heck is EOS by Gino Wickman

  • Traction (book summary): Helps entrepreneurs implement EOS and the Six Key Components to gain traction and grow their businesses.
  • Get a Grip(book summary): Tells a fictional business fable about an entrepreneurial company hitting the ceiling. In response, the company’s leadership implements EOS for success.
  • Rocket Fuel (book summary): Provides a guide for the integral relationship between a Visionary and an Integrator.
  • How to Be a Great Boss (book summary): Helps leaders and managers at all levels of an organization get the most from their people.
  • The EOS Life (pdf book summary): How to live your ideal entrepreneurial life “doing what you love, with people you love, making a huge difference, being compensated appropriately, with time for other passions.”

If you have any further questions or need additional help, feel free to comment below or send me an email me at dev@theprocesshacker.com. Also, if you are wanting moreProcess Hacker content, you cansubscribeto our short weeklynewsletteron Productivity, Habits, and Resources.

FAQs

What the Heck is EOS? by Gino Wickman | Summary? ›

Designed to engage employees in the EOS process and tools, What the Heck is EOS? uses simple, straightforward language and provides questions about each tool for managers and employees to discuss creating more ownership and buy-in at the staff level.

What is EOS summary? ›

The Entrepreneurial Operating System® (EOS®) is a set of comprehensive processes and tools to help leadership teams overcome key business challenges, gain control of the business, operate efficiently, gain traction and move ahead as a healthy, effective and cohesive team.

What is the goal of Eos? ›

EOS promotes a culture of inclusion, accountability and collaboration within a company and helps to develop the great people needed to achieve a great vision. It helps strengthen the company and the individuals that make up the company.

How much does the EOS system cost? ›

The Cost of Implementing EOS Vs Scaling Up

Implementing EOS will cost you from $14 (for the paperback version of Traction) to $50,000+ per year. Installing Scaling Up will cost you from $20 (for the paperback version of the Scaling Up) to $40,000 – $200,000+ per year for full coaching support.

What are the six components of Eos? ›

Written by lifelong entrepreneur, Gino Wickman, Traction touts the Entrepreneurial Operating System® (EOS®), and outlines six key business components: Vision, People, Data, Issues, Process and Traction®. To be successful, Wickman contends, companies need to define and align these core components.

What is EOS model? ›

The EOS Model provides a visual illustration of the Six Key Components™ of any business that must be managed and strengthened to be a great business. This model applies to big and small businesses alike, in any industry.

Is EOS a Cryptocurrency? ›

EOS is the native cryptocurrency of the EOS platform, which supports the EOSIO blockchain platform. EOS was announced in 2017 by blockchain incubation and investment firm Block. one and was released as an open-source software in June 2018.

Is EOS a good system? ›

EOS provides a reliable framework for running a business. Implementers can help ensure the system is properly employed. But, ultimately, a leadership team must be fully committed to implementing the system for EOS to generate rewards.

How many years should you operate the EOS system? ›

Typically, an EOS Implementer™ facilitates client sessions for two years. Plus, the EOS model™ works in that you should typically see an implementer between 5-7 days a year.

What does 555 stand for in EOS? ›

The 5-5-5 is a space to make sure you're both on the same page with essential roles and responsibilities, and to make sure your direct report still genuinely wants the position as it's defined. This is your opportunity as a manager to make sure they're still happy and meeting your expectations.

What are EOS tools? ›

Eos Tools Pro is a free GNSS monitoring application from Eos Positioning Systems. Eos Tools Pro is compatible with Arrow Series® GNSS receivers and Eos solutions. With Eos Tools Pro, mobile workers can monitor GNSS metadata (e.g., PDOP, RMS, differential status, satellites tracked/used) in real time.

What are rocks in Eos? ›

Rocks 101: What are Rocks in EOS? In EOS, Rocks are similar to quarterly goals. Setting Rocks is a business leaders' process to decide which tasks to prioritize in 90 days. But if you're here, you know there's a lot more to it than that.

What is EOS accountability? ›

An Accountability Chart shows you where the weaknesses exist in the organization and helps you resolve them. It can point the way when it is time to Delegate and Elevate™ because someone needs more time to accomplish the accountabilities of their seat.

How does EOS work? ›

EOS works on an ownership model whereby users own and are entitled to use resources proportional to their stake, rather than having to pay for every transaction. So, in essence, if you hold N tokens of EOS then you are entitled to N*k transactions. This, in essence, eliminates transaction fees.

What is EOS in leadership? ›

The Entrepreneurial Operating System (EOS) is a set of simple concepts and practical tools used by more than 142,200+ companies around the world to clarify, simplify, and achieve their vision. Look at your business in a whole new way – through the lens of the Six Key Components™.

What the Heck is EOS vs traction? ›

Traction is the quintessential guide for running on EOS. It covers the Six Key Components™ you'll use on your EOS journey and details how each part of the EOS Toolbox™ can help you get a better grip on your business. After reading Traction, you'll have everything you need to start supercharging your business.

Does EOS have a future? ›

Market EOS predictions support the long-term earning potential of the EOS tokens. The expected maximum price will rise to $4 by 2022, and the price of EOS token will trade above $5.2 in 2025. Considering the past performance, the token can be an excellent choice for a good investment.

Will EOS rise? ›

In its EOS coin price prediction Wallet Investor estimated the average price of EOS to reach $2.4 by this time next year while its five-year EOS/USD forecast suggests it could hit $2.9 in May 2027.

Why did EOS fail? ›

Accusations of Fraud and Illegal Selling of Securities

In addition to all the internal issues that EOS went through since its creation, in 2019, the U.S. Securities and Exchange Commission fined Block. one, the company behind EOS, $24 million for failing to register the ICO.

How many companies use EOS? ›

The Entrepreneurial Operating System was developed by Gino Wickman and described in his best-selling book “Traction: Get a Grip on Your Business.” More than 80,000 companies are currently using EOS tools to improve the operational value of their business, with nearly 400 trained EOS Implementers who help businesses ...

What does EOS mean Amazon? ›

To fulfill that passion, he created the Entrepreneurial Operating System® (EOS), which helps leaders run better businesses, get better control, have better life balance, and gain more traction—with the entire organization advancing together as a cohesive team.

Who created EOS system? ›

The Entrepreneurial Operating System (EOS) began with Gino Wickman, a 21-year-old entrepreneur at the time, who owned his family business.

Who does EOS work for? ›

EOS works best for businesses between ten and 250 employees. Although micro businesses don't initially need the methodology, certified implementers say if your business is on a growth path you should set the foundation early. Larger companies may be too bureaucratic to be able to roll EOS out efficiently.

How do you roll out EOS? ›

Seven Keys to a Successful EOS Rollout
  1. Make sure every single one of your senior leaders knows the Five Foundational Tools™ backward and forwards. ...
  2. Practice your Core Values Speech and start sharing them with your team. ...
  3. Begin sharing key EOS terms and concepts with your team.

What is the meaning of 333? ›

The number 333 shows that your guardian angel is beside you to provide you with the strength and ability to take one step at a time while you live a stress-free life. If this number manifests in your life, this could be a sign that joy can exist even in the worst situations.

What does 777 mean? ›

Highly spiritual Angle Number 777 is the Sign of getting Divine Guidance. That indicates Its time to get rewards for your efforts. Angel numbers can mean different things. However, if you are seeing the angel number often and often then you should be happy. That is because the angel number means only positive things.

What does 444 mean? ›

444 is a sign that one should keep faith and that the angels are watching over one. They have taken it on themselves to guide one to a brighter future. If one sees this number, especially if it recurs, it is an indication that one should give up all doubts on issues related to ambitions and act decisively.

How do you use an EOS tool? ›

Eos Tools Pro for Android | An Overview - YouTube

What are the 5 foundational tools of EOS? ›

5 Foundational EOS Tools
  • VTO (Vision/Traction Organizer)™ – This is a two page Strategic Guide that focuses on aligning your entire organization around the answers to 8 questions. ...
  • Accountability Chart – Forget organizational charts! ...
  • Rocks – Every 90 Days you have Rocks for individuals and the company.
Jan 13, 2021

What is an EOS company? ›

The EOS acronym businesses use stands for Entrepreneurial Operating System. The concept goes by many names, including Entrepreneurs OS, EOS process, and EOS model. At its core, EOS is a people operating system for companies with between 10 and 250 employees.

What is EOS in leadership? ›

The Entrepreneurial Operating System (EOS) is a set of simple concepts and practical tools used by more than 142,200+ companies around the world to clarify, simplify, and achieve their vision. Look at your business in a whole new way – through the lens of the Six Key Components™.

What is EOS management? ›

Bring Focus, Discipline, and Accountability

EOS is a simple framework for defining what's important, who owns it, and exactly what success looks like. With every member of your team accountable for a handful of goals and numbers, you'll get consistently better results.

What is EOS accountability chart? ›

An Accountability Chart shows you where the weaknesses exist in the organization and helps you resolve them. It can point the way when it is time to Delegate and Elevate™ because someone needs more time to accomplish the accountabilities of their seat.

What the Heck is EOS vs traction? ›

Traction is the quintessential guide for running on EOS. It covers the Six Key Components™ you'll use on your EOS journey and details how each part of the EOS Toolbox™ can help you get a better grip on your business. After reading Traction, you'll have everything you need to start supercharging your business.

Videos

1. Episode 6: What the Heck is EOS?
(The Pavement Group)
2. What The Heck Is EOS? An Introduction to Getting A Grip On Your Business!
(Melanie Towey | Professional EOS Implementer® )
3. What the heck is EOS?
(Dave Chin)
4. What the heck is EOS?
(WestSlopeStartupWeek)
5. EOS Whirlwind Tour: How to Get More of What You Want Out of Your Business
(Paul Levering)
6. 2021 EOS Conference | Decide What Is Your 100% - Gino Wickman Keynote Sneak Peek
(EOS Worldwide)

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